Book a $34 Learning Plan Session

Legal · Accessibility · Last updated November 2026

Built for every learner.

Our commitment to making this site, our materials and our centres accessible, and how to tell us when we fall short.

Plain-English summary. Tutoring should work for every student and every family. We design our site, our materials and our space to be usable by people with a wide range of abilities, and we keep working on it.

1. Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard used by the Government of Canada and under the Accessible British Columbia Act. We test against it for every meaningful site change.

2. What we have done

On this site

  • Semantic HTML with a proper heading order.
  • Keyboard-navigable controls with visible focus states, including the Ask Keats assistant.
  • Text contrast that meets or exceeds WCAG AA on body copy and interactive elements.
  • Descriptive alt text on informative images; decorative images are marked as such.
  • Form fields with visible labels, not placeholder-only labels.
  • Text that resizes to 200% without loss of content or function.
  • Reduced-motion support: animations respect the prefers-reduced-motion setting.

At our centres

  • Tutors are briefed on the accommodations parents share at enrolment.
  • Keats booklets are available in large print on request.
  • Our North Vancouver centre is on a single accessible level with washroom access.

3. Known limitations

  • Some older PDF resources do not yet have full screen-reader tagging. If you need an accessible version of any document, email us and we will send one within five business days.
  • Embedded maps from Google may not be fully accessible; each centre’s address is also written out in text on its page.

4. Tell us if something does not work

If you meet a barrier on this site or in our materials, please contact us:

Please tell us where you ran into the issue, the device or assistive technology you were using, and what you expected to happen. We respond within five business days and aim to resolve confirmed barriers within 30 days.

5. Accommodations for students

We welcome students with learning differences, attention differences and physical disabilities. Parents are invited to share accommodation information at the $34 Learning Plan Session so we can adjust pacing and materials in the learning plan. Sharing is voluntary and confidential.

6. Formal review

This statement is reviewed at least once a year and after any significant site change. The “last updated” date above reflects the current review.

7. Compliments and complaints

If we have served you well, tell us and we will share it with the team. If we have not, tell us so we can make it right. Either way, the email is the same: admin@keatslearningacademy.com.

Start with a $34 Learning Plan Session

45 minutes of dedicated one-on-one tutoring on one subject with a senior Keats tutor, and a written plan you keep. If your child does not need tutoring, we will tell you.

Book a $34 Learning Plan Sessionor call (778) 488-0188
Book a $34 Learning Plan SessionCall